At a glance
| Payment | Refundable? |
|---|---|
| Professional fees, before work starts | Yes, in full |
| Professional fees, after work starts | Partly: the unused portion, after deducting work completed |
| Government or official fees already paid to an authority | No, unless the authority refunds them |
| Third-party costs already incurred (e.g. counsel, stamp duty, notary, courier, searches) | No |
| Consultation fees after the consultation has taken place | No |
Cancelling an engagement
You can cancel an engagement at any time by emailing info@biatlegal.com from the address you used to instruct us, quoting your invoice or matter reference. We stop work once we receive the request, except for steps needed to protect your position, such as meeting a deadline you have asked us to meet.
How partial refunds are calculated
Where work has started, we deduct the value of work completed up to cancellation, based on the stages or rates in your engagement terms, and any government fees or third-party costs paid on your behalf. For a fixed-fee package, completed stages are charged in full. Once an application, reply or document has been filed or delivered, the fee for that stage is not refundable.
Monthly retainers
Monthly retainers can be ended with the notice period in the retainer agreement. Fees for a month that has begun are not refundable, and unused hours or tasks do not carry over or convert into refunds unless the agreement says so.
Outcomes are not grounds for a refund
Fees pay for professional work, not for a particular result. An objection, opposition, refusal, adverse order or delay by a registry, court or authority is not by itself a ground for a refund.
If we cannot act
If we decline or cannot continue a matter, for example because of a conflict of interest, we refund fees for work not performed and return your documents.
How refunds are paid
- Email info@biatlegal.com with your name, matter or invoice reference and the reason for the request.
- We confirm the refundable amount, with a breakdown, within 7 working days.
- Approved refunds are paid to the original payment method or bank account within 10 working days of confirmation.
- Taxes are refunded or adjusted in line with applicable GST rules.
Questions and disputes
If you disagree with a refund decision, write to us and we will review it. Contact: BIAT Legal LLP, B-427, Bhutani Techno Park, Plot No. 5, Sector 127, Noida 201313, Uttar Pradesh, India. Email: info@biatlegal.com. Phone: +91 9999452742.